Question 1

How do I start using the AiLuvio platform?

Accepted Answer

Getting started with AiLuvio is very easy. Simply register, set your preferred language and you can start communicating immediately via our desktop or mobile app.

Question 2

How many languages does the AiLuvio platform support?

Accepted Answer

We currently support more than 30 world languages.

Specifically:Arabic, English (American and British), Bulgarian, Czech, Chinese, Danish, Estonian, Finnish, French, Indonesian, Italian, Japanese, Korean, Lithuanian, Latvian, Hungarian, German, Dutch, Norwegian, Polish, Portuguese (all variations, including Brazilian), Romanian, Russian, Greek, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian.

More languages will be added gradually.

Question 3

Is the AiLuvio platform safe for use in enterprise communication?

Accepted Answer

Yes, AiLuvio emphasizes data protection. All communication is encrypted and the platform meets strict standards for protecting sensitive information.

Question 4

What is the quality of real-time translation on the AiLuvio platform?

Accepted Answer

AiLuvio  boasts high quality standards for real-time dubbing, and we are constantly working to improve translations through continuous updates and deep learning AI.

Question 5

Is AiLuvio suitable for all types of communication?

Accepted Answer

AiLuvio is a versatile tool for a wide range of applications, whether it is informal conversations, business meetings or discussions on professional topics. The translations are accurate and suitable for different communication situations.

Question 6

How fast is real-time translation on AiLuvio?

Accepted Answer

AiLuvio provides translation with minimal delay, enabling smooth and immediate dialogue. The delay is only strictly necessary (completion of the first sentence). Since we can't (yet) read minds, we have to wait until you finish the first sentence to understand the context.

Question 7

How does AiLuvio ensure naturalness of tone and style in communication?

Accepted Answer

AiLuvio's platform is designed to respect users' natural tone and style, even during translation, ensuring authentic communication.

Question 8

What is the availability of the AiLuvio platform on different devices?

Accepted Answer

The AiLuvio platform is SOON on Android, iOS devices and now on all desktop devices via the browser.

Question 9

Can AiLuvio be integrated with other communication platforms?

Accepted Answer

AiLuvio is currently designed as a standalone platform and does not allow direct integration with other communication tools.

Question 10

Is paying for subscription on AiLuvio secure?

Accepted Answer

Yes. Payments are processed by our reputable provider, Stripe.

Question 11

How can I pay for AiLuvio?

Accepted Answer

We accept payments via: Visa, Mastercard, American Express, China UnionPay, Alipay, PayPal, Google Pay, Apple Pay, Bank transfer and much more!

Question 12

Can I call a ,,free user'' with a translation?

Accepted Answer

Of course! A free user has 5,000 characters to start with, or a paid user can pay for it, specifically the meeting convener. Therefore, there is no need for all call participants to have paid accounts.

Question 13

How did you calculate the logic of how many characters are enough for X hours/minutes?

Accepted Answer

We know that in an average conversation, 40,000 characters are spoken per hour. Of course, in the vast majority of meetings, not just one user speaks, but at least 2. This means that with this logic, 20,000 characters per hour is enough for a user if, in a call of 2 users, they will each talk about half the time of the hour.

Question 14

What am I actually paying for?

Accepted Answer

Each user pays for the characters they listen to or get written in chat. Not for the characters he speaks or writes. This is more profitable for the user, because if 5 people speak or write in 5 different languages, the 'speaker' or 'author of the message' would pay 5 times the price because of the translation into each language. Therefore, one pays for listening to the characters or for delivering the message and not for saying or writing them.

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